Frequently Asked Questions
Everything you need to know about our premium home fragrances and decor.
What makes PartyLite candles different from others?
Our candles are crafted with a proprietary wax blend and lead-free cotton wicks to ensure a clean, even burn. We use high-quality essential oils to deliver authentic, long-lasting fragrances that are safe for your home.
How long does shipping take?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location. You will receive a tracking number via email as soon as your order ships.
What is your return policy?
We want you to be completely satisfied with your purchase. If you are not happy with your items, you can return unused products in their original packaging within 30 days of delivery for a full refund or exchange.
Are your products cruelty-free and non-toxic?
Yes, all PartyLite products are cruelty-free and never tested on animals. Our fragrances are formulated to meet strict safety standards, ensuring they are free from harmful phthalates and parabens.
How can I maximize the burn time of my candles?
To get the most out of your candle, always trim the wick to 1/4 inch before lighting. Allow the wax to melt across the entire surface to the edge of the jar during each burn to prevent tunneling.
Do you offer international shipping?
Currently, we ship to a select number of countries. Please check our shipping destination list at checkout to see if your region is eligible for delivery.